When was the last time you were asked for your details and documents? I'm sure most of us took about two years, and that's because of the pandemic.

As for me, a mom of two kids will probably be asked about my documents because of my children. But, the recent fortunate thing that happened in our lives will be a different story for me. Yes, it's because of my husband we will be getting all of our documents like the birth certificates and marriage certificates from the Philippine Statistics Authority or PSA. I think our last documents taken from their office were when they are still called the National Statistics Office or NSO. That really took us a long time to get our personal documents.

Anyway, we're going to get our birth certificates and marriage certificate because my husband is now working again and we all know that when entering a company you'll be required for different documents proving your background and your work experiences.

The problem or the hassle of getting your documents from PSA at this time of pandemic is that you'll need to file your appointment online, go to their office on the scheduled date, and leave from work or give time for the whole process, which is really hard and time-consuming.

The good thing with today's technology is that we have the internet and the process. There are companies, like the PSAHelpline (http://www.PSAHelpline.ph), that provide the services, which we all need in this time of pandemic or even when it is not. We don't have to go through all the hassle, all it takes is your computer or mobile phone, your connection to the internet, and details about the documents you are going to request. 

What's great about us, Filipinos is that we find a solution to every problem and situation. Thankfully there's http://www.PSAHelpline.ph that will help you in getting your personal documents.

So, I'll be sharing my step-by-step process on how I was able to use the services of PSAHelpline. From filing it online until you receive it.

• Decide first on the document you'll be requesting and for what purpose, whether it is a birth certificate or marriage certificate, but if I were you get them both because you'll never know when it is needed. It is best to keep one. 

• Once you have decided, visit the website www.PSAHelpline.ph. You'll land on their front page where you'll see different "order now" buttons. Of course, before doing anything else always read the details and other things that you think are important to know. By the way, whatever button you click, you'll end up on the "order now" page.

• On the order page, you'll have four (4) options - BIRTH, MARRIAGE, CENOMAR, and DEATH. Since the platform only allows one transaction at a time, pick what you need most. Don't forget to tick the "I accept the Terms and Conditions and Privacy Policy," then click "Continue".

• You'll be asked if you're requesting your own Certificate or Someone Else's. Then, click again the "continue" button.

• Since you're requesting for own certificate you'll be requested to prepare the following information below for easy reference. It is better that you have them with you when filling up the information. 

1. Your name, sex, birthday, and a valid government-issued ID.
2. your name as it appears on your birth certificate
3. Your father's name
4. Your mother's name
5. Your birthplace
6. Late registration (if applicable)
7. The purpose of your request
8. Legal proceedings (if applicable)
9. Your delivery address and contact information

• After preparation, you're all set to fill up the information needed. Make sure that all the information you provide is correct, especially the government-issued ID because they'll be asking for that ID when you receive it from the courier.

• Once completed, you'll be asked to check if all are correct. Then, you will select the number of copies that you want to have and its price is Php365.00 per copy. Confirm and continue.

• A list of payment options will be presented. You'll have the option to pay the requested document to the following:

• Credit Card
• GCash
• PayMaya
• 7-Eleven
• Bayad Center
• Palawan pawnshop
• Bancnet
• Dragonpay

• After paying the amount required for the requested document, a receipt with the details of PSAHelpline being the agent for the said transaction will be provided.

• Wait for the delivery. Sometimes it may take time but the good news is that you don't have to go through the hassle of getting your copy. In just 2-3 days you'll have your document delivered to you.

That's how simple it is on getting your documents.

If you're asking about the fee for using these services, will it is just Php365.00. Just right for you to get your documents fast.

So, what are you waiting for, check out www.PSAHelpline.ph and have your personal documents fast with no hassle.